Below are some of the more common questions we receive at Positive Energy. If your question isn’t answered below, then please click the Contact Us link above and send us a message.
What are the shipping charges for orders from Positive Energy?
Shipping charges depend on your total order amount. Please click the SHIPPING & RETURNS link above to see the shipping charges for each order.
Which payment methods are accepted at Positive Energy?
At this time, Positive Energy only accepts credit card payments.
How long will delivery take?
The answer to this question is not so cut and dry. Though we try to get your order to you as quickly as possible, there are other determining factors such as part availability, part size, weather, etc..
How secure is shopping at Positive Energy? Is my data protected?
We use the most current technologies to insure your data is protected. When you visit our website, your connection is automatically converted to a secure connection. In the address bar, notice the URL has been changed to https://www.positive-energy.com? This means you are now using a secure socket with 128-bit encryption. In a nutshell, hackers can't get your data.
Do I receive an invoice for my order?
Yes. You will receive an invoice for your order detailing order #, item, cost, and other information.